Complaints

Complaints about us

The OPA aims to provide the best possible service to it's users.

From time to time you may have concerns arising from your dealings with this office. Your feedback is important in improving our service and raising your concerns is the first step in having them addressed. See our fact sheet 20 Complaints Policy.

We also appreciate your postive comments and suggestions.

Complaints about other services

OPA is not a complaints investigation service, but we can provide general advice of sources of assistance through our information service. Please see also fact sheet 21 which provides a list of other advocacy and complaint organisations you might complain to.