OPA 2021 Strategic Plan

The Office of the Public Advocate has released its 2021 Strategic Plan. The plan sets OPA’s vision for the next three years and outlines how OPA will deliver innovative and quality services that enhance service delivery and respond to new and changing policy, processes, and legislation.

Underpinned by four interconnected values, the plan also outlines our priority actions to achieve the greatest outcomes for Office of the Public Advocate clients, staff and the community.