COVID-19 OPA Stakeholder Update 1

The Office of the Public Advocate (OPA) is carefully monitoring the official public health advice regarding COVID-19 and is taking steps to ensure the wellbeing of clients and staff.

The OPA is planning a phased approach to implementing alternative operating arrangements to ensure the health, safety and welfare of its clients and staff. As a result, interim measures are being introduced to prevent and minimise the spread of COVID-19.

  • From Wednesday 18 March 2020 we will be trialling delivery of our services via telephone and email.  
  • All in person visits and non-essential meetings are suspended until further notice. The OPA is investigating alternative methods for providing those services.

The contact details for my office remain the same, however your call may initially be diverted to a voice mail. Telephone calls and emails will be monitored throughout the day and will be actioned as soon as possible. Urgent matters will be given priority.

You will understand that this is a rapidly developing situation and measures to protect public health are changing from day to day.

We will aim to keep all parties informed of any service changes via notices on our public website.

The OPA is taking these measures to support the public effort to prioritise the health, safety and welfare of the community of South Australia.

If you have any concerns please do not hesitate to contact through our website address above or telephone 8342 3200 or country callers 1800 066 969 (Country SA). 

 

Anne Gale

Public Advocate